Retail Customer Service Associate – Phoenix, Arizona
FedEx Office is seeking a Retail Customer Service Associate in Phoenix, Arizona. This position focuses on delivering a market-leading customer experience, business excellence, and financial return through a Quality-oriented culture.
Key Responsibilities:
This role requires an individual who can consistently perform in a fast-paced environment, even under substantial pressure.The ideal candidate will demonstrate the ability to maintain focused attention and concentration for extended periods and work effectively with minimal supervision. Regular and reliable attendance, adhering to established business hours, is essential to support FedEx Office operations – this may include consistent presence at a physical location.
The associate will contribute to continuous advancement by suggesting areas for optimization in internal processes and potential solutions.They will also work with management to identify opportunities to reduce company costs and waste, ultimately enhancing profitability. Applying Quality concepts learned during training to daily tasks and supporting FedEx Office Quality initiatives are key components of the role.
Qualifications:
* Ability to function consistently in a fast-paced environment under pressure.
* Ability to maintain attention and concentration for extended periods.
* Ability to work with minimal supervision.
* Ability to report to work regularly and maintain established business hours.
Equal Opportunity employer:
fedex Office is an Equal Opportunity Employer, including Veterans and individuals with Disabilities. Reasonable accommodations are available to qualified individuals with disabilities throughout the submission and hiring process; requests should be directed to HR.Recruiting@fedex.com.
Fair Chance hiring:
FedEx Office considers all qualified applicants, including those with criminal histories, consistent with applicable state and local laws. This includes adherence to the San Francisco fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
For data regarding Philadelphia’s fair chance hiring law, please visit: http://www.phila.gov/HumanRelations/DiscriminationAndEnforcement/Pages/BantheBoxLawAtAGlance.aspx.
Further details can be found at: https://careers.fedex.com/office-legal-notice.