Healthcare Systems Embrace Automation and AI to Enhance Care and Efficiency
Healthcare organizations are increasingly turning to automation and artificial intelligence (AI) to improve patient care, streamline operations, and alleviate the administrative burdens faced by clinicians. Becker’s Hospital Review recently surveyed healthcare CEOs to learn about recent automation initiatives and their impact.
Here’s a look at how several systems are leveraging these technologies:
George Washington University Hospital (D.C. Region): Jason Barrett, CEO, highlights investments in technology to create a more integrated care ecosystem across GWUH, Cedar Hill Regional Medical Center, and the Psychiatric Institute of Washington.AI-powered predictive modeling is being used to optimize patient flow, reducing delays in admissions and ensuring patients receive care in the most appropriate setting. This coordinated approach aims to improve outcomes, efficiency, and the overall patient experience.
Ascension Sacred Heart (Pensacola, Fla.): Will condon, President and CEO, is piloting an “E-sitter” program. This system utilizes remote monitoring via multiple screens, allowing staff to oversee several patients together. This technology addresses staffing challenges by freeing up technicians from constant, individual patient sitting assignments, allowing them to focus on core clinical duties and improving job satisfaction.
Hartford HealthCare: Jeffrey Flaks, President and CEO, reports a successful partnership with Abridge, an AI-powered ambient clinical intelligence platform. This technology automatically generates clinical notes from patient-clinician conversations, incorporates clinician feedback, and facilitates real-time documentation and prior authorization. Flaks emphasizes the potential of safe and reliable AI to enhance clinical workflows and improve patient outcomes.
Ascension St.Vincent’s Riverside (Jacksonville,Fla.): Scott kashman, President and CEO, emphasizes a proactive approach to automation. The system is automating daily insights related to quality, risk, patient experience, and census data. Coupled with tools for standardized diagnosis, documentation, EMR optimization, and real-time patient feedback, this creates a system focused on both clinical rigor and patient empathy.
Osceola Medical Center (Wis.): Kelly Macken-Marble, CEO, is focusing on AI and automation in areas like clinician documentation. Initial results show a reduction in documentation time per patient and decreased after-hours charting, demonstrating early positive outcomes. The association is also automating the review and updating of policies, procedures, and contracts.
