Apple Confirms Camera Glitch Affecting new iPhone 17 Pro Max Models
CUPERTINO, CA – Apple has acknowledged a rare camera glitch impacting the newly released iPhone 17 Pro Max and iPhone 17 Air, resulting in sporadic blacked-out portions appearing in photographs. The issue surfaced in early reviews, with users reporting instances of black boxes and distorted elements - including parts of LED displays – appearing in roughly one in ten photos taken at concerts and events with radiant lighting.
The problem occurs when extremely bright LED light displays shine directly into the camera lens, according to a statement Apple provided to CNN Underscored. While the glitch doesn’t affect all users, it’s a notable issue for those capturing photos and videos at concerts, sporting events, or other venues utilizing large-scale LED technology. Apple assures customers a software update is in development to resolve the problem, though a specific release date has not been announced.
This glitch arrives as initial reviews of the iPhone 17 series largely praise the phones’ camera capabilities, particularly the new Center Stage selfie camera. However, the issue highlights the ongoing challenges of camera sensor technology interacting with increasingly powerful and prevalent LED displays. Users planning to purchase the new iPhones are advised to exercise caution when photographing brightly lit environments until the software fix is deployed. The company recommends similar caution for users of any smartphone when photographing LED lights and lasers, as these can generally interfere with camera sensors.
