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$35,000 Scotiabank Fraud Refunded After Media Intervention

$35,000 Scotiabank Fraud Refunded After Media Intervention

October 2, 2026 Priya Shah – Business Editor Business

A Brampton resident discovered a $35,000 line of credit had been fraudulently opened and maxed out in his name at a Milton branch he had never visited, ctvnews.ca reported.

Equifax Canada Reports Rising Credit Card Application Fraud

Credit card application fraud has climbed by eight per cent over the previous year, according to new statistics released by Equifax Canada. Roughly 0.91 per cent of all credit card applications are now considered fraudulent. This equates to nearly 1,000 fraudulent submissions for every 100,000 credit card applications processed.

“We are seeing a major increase in that space, and it’s primarily driven by identity theft,” said Carl Davies, head of Fraud and Identity at Equifax Canada.

Criminals frequently trawl the internet to scrape together enough personal data to open unauthorized credit cards, loans, and lines of credit. Phishing methods involving fraudulent links, deceptive QR codes, and suspicious text messages remain primary vectors for capturing the personal information required to perpetrate these schemes.

Scotiabank Responds After Four Months of Dispute

Manshapinder Singh, a customer of Scotiabank, first noticed the anomaly when checking his online banking. The $35,000 line of credit had been added to his profile, completely utilized without his knowledge or consent. According to Singh, the institution initially maintained that he must have opened the account himself and remained responsible for repaying the funds.

When asked for comment regarding the Milton branch transaction, a Scotiabank spokesperson stated, “Scotiabank cannot comment on any individual client matters for privacy reasons. However, Scotiabank takes allegations of fraud seriously. We remind clients to remain vigilant and to never share passwords, PINs, or personal information with anyone. If clients have concerns, we encourage them to contact us directly so we can review the situation.”

After four months of trying to resolve the dispute independently, Singh contacted ctvnews.ca. Following media inquiries directed to the bank on his behalf, the $35,000 credit line balance was completely refunded.

“It is a great relief to have this dealt with,” Singh said.

Credit Report Monitoring Helps Detect Fraudulent Identity Use

Financial security analysts recommend routine monitoring of bank statements and credit reports to catch unauthorized activity early. Unrecognized inquiries appearing on a credit file often serve as the primary warning indicator for victims.

“If there are inquiries on your files that you didn’t make, that’s one of the first triggers to go out to your bank and say, ‘This wasn’t me. Please, can you help?'” Davies said.

Equifax data shows that nearly one percent of all credit card applications submitted to lenders involve fraudulent identities.

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