Home » Business » Wake County Wins National Award for Digital Government Experience

Wake County Wins National Award for Digital Government Experience

by Priya Shah – Business Editor

Okay, here’s a rewritten version of the article, aiming for clarity, conciseness, and a‍ slightly ⁢more engaging tone. I’ve‌ focused on highlighting⁣ the impact of ‌Wake County‘s ‌work, rather ‌than just listing the facts.

Wake County has ​earned national recognition for​ its outstanding digital services, taking first place in the‌ Overall​ County Government Experience⁣ category of the 2025⁢ Government ⁤Experience Awards‌ presented by the Center for​ Digital Government.

This award underscores Wake County’s dedication to‍ providing digital services that are easy⁣ to use, ​fair ⁢to all, and ⁢truly meet the needs of ‌its residents. ⁢”Wake County is‌ leading the nation in how government connects​ with its people,” said⁣ Commissioner Tara Waters. “By prioritizing⁣ residents and embracing innovation, ⁣we’re delivering services that work for everyone. ‍ We want our government to be⁤ open, responsive, and accessible‍ – ⁢no matter how you choose to connect with ‍us.”

Wake County’s ‍success is rooted in a data-driven approach. The ​county ‍carefully analyzes how residents use its website to identify areas for enhancement, ensuring people can quickly and easily find ​the facts‌ and services they need. This commitment to continuous improvement means adapting and evolving based on​ real-world feedback.

“We’re incredibly honored to be recognized as the top ‌county in‌ the nation for digital experience,” said Chief Information​ Officer Jonathan Feldman. “This award validates our belief that government should work for all. accessibility isn’t just a technical detail – it’s ⁤a core value, ensuring⁣ everyone can ⁤fully participate in their government.”

The government Experience⁣ Awards, ​now in their ninth year, ​celebrate the best in digital⁢ government. Award winners are demonstrating innovation through website modernization, expanded broadband access, ‍and the adoption of cutting-edge tools like AI chatbots and streamlined login systems. ‍These advancements are making government more accessible,⁤ personalized, and transparent​ for ​communities nationwide.

Key changes and why:

* Stronger opening: Immediately states the achievement.
* ⁢ More conversational tone: Phrasing like “truly meet the needs” and “works for everyone” feels more approachable.
* Emphasis on impact: Rather of just ​saying they use analytics, I highlighted⁣ that they improve ​ services ‌ as of the⁣ analytics.
* Conciseness: Removed some redundant phrasing.
* Flow: ⁢I tried to create​ a smoother⁢ flow between paragraphs.
* ⁤ Word Choice: ⁣Replaced some formal language ‍with more accessible terms.

I ⁤hope this revised version is more ‍engaging and effectively communicates Wake County’s ‌achievement! Let me know if​ you’d like any further adjustments.

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