New York Attorney General Urges DoorDash Workers to Claim Settlement Funds by โฃDecember 31st
new York Attorney General Letitia James is reminding current and former DoorDash delivery workers (“Dashers”) to submit claims for restitution from a $16.75 million settlement by โข Decemberโ 31,โค 2025, at 11:59 p.m. The settlement stems from an examination by the โattorney GeneralS Office (OAG) which โคrevealed DoorDash misledโข bothโค customers and Dashers regarding the use of customer tips.
The OAG found thatโ DoorDash used tips intended for Dashers to offset their โguaranteed โpay, effectively reducing the amount workers actually received. While customers were led to believe their tips directly โคbenefited Dashers – evenโ prompted with messages like “Dashers will โalways recieve โ100 percent of the tip” – DoorDashโ was, in fact, using those funds to lower its own labor costs. The company โwould guarantee a pay amount,โ then only pay the difference between that guarantee and the customer’s tip. This practice โlacked transparency, withโข crucial facts buried in difficult-to-access online documents.
“delivery workers โคkeep โฃthis city running, andโข they deserveโ to see every dollar earnedโ for their โคhard work,” stated Attorney Generalโ James. “I encourage all eligible current and formerโ Dashers to submit their claims right away so they can โฃreceiveโ the compensation they are owed.Myโข office will keep fighting to ensure every worker in New York is treated with โคdignity and respect.”
Approximately 63,000 New โขYork Dashers who delivered between May 2017 and September 2019 and had tips applied โคto their guaranteed pay are eligible for funds.As of December 3rd, over 30,000 claims have already been submitted.
The settlement with DoorDash also โขrequires the โcompany to revise its paymentโ practices, increase โฃtransparency for both customers and Dashers, and improve access toโ order history for Dashers.
Eligible Dashers have been notifiedโ of the settlement viaโฃ mail, โฃemail, or text message by Atticus Administration, the self-reliant administrator.Those who โhave received a notice are โurged to file a claim online at โ https://www.nydoordashsettlement.com/ quickly.
Dashers โฃexperiencingโข issues filingโข a claim can contact Atticus Administration directly. Questions about โthe settlement can be directed to 1-800-270-1039 orโ info@NYDoorDashSettlement.com. further information โฃis available on the OAG’s website: โข https://ag.ny.gov/doordash-settlement.