here’s a breakdown of the information from the provided text and image data, focusing on the keyโ details:
Main topic: wendy’s has switched from leaf lettuce to shreddedโฃ iceberg lettuce, and employees haveโข a specific script to use when customers request leaf lettuce.
Key Points:
Lettuce Change: Wendy’s is no longerโ offering leaf lettuce. They are now using shreddedโข iceberg lettuce.
Employee Script: โคEmployees are instructedโค to โfirmly deny requests for leaf lettuce and to โpromote the shredded iceberg โlettuce as a fresh and suitable option. The script is: “I’m sorry, but we no longer have leaf lettuce available.We are using Shreddedโ Iceberg Lettuce now that is alsoโ fresh and goes really well with our hamburgers and chicken sandwiches!”
Customer Reaction: The secondโ image suggests that some customers are unhappy with this change.
Image Details:
Image โข1: Shows a Wendy’s Dave’s Single burger.* โ Image 2: Depictsโฃ a cartoonish image of unhappy people,likely representing customers who prefer leaf lettuce.
Source: The content is from eatthis.com.