BGE Customers in Baltimore to Receive Utility Bill Assistance through New programs
Table of Contents
- BGE Customers in Baltimore to Receive Utility Bill Assistance through New programs
- BGE Assistance Programs Offer Relief for high Utility Bills
- BGE’s Customer Relief Fund Provides Immediate Support
- Factors contributing to High Utility Bills
- How to Access Assistance
- Understanding Energy Assistance Programs: A Broader context
- Frequently Asked Questions About BGE Utility Bill Assistance
Baltimore Gas and Electric (BGE) customers facing challenges with high utility bills could soon receive assistance through two new programs designed to ease the financial burden.these initiatives include $200 million in credits authorized by the Next Generation Energy Act and a $15 million Customer Relief Fund offering up to $750 for eligible households with overdue balances.
BGE Assistance Programs Offer Relief for high Utility Bills
While the credits provided by the Next Generation Energy Act will be modest for most customers, they could offer significant relief for qualifying households struggling with past-due balances. The Maryland General Assembly passed the Next Generation energy Act in response to customer concerns about rising bills, authorizing the $200 million in refunds for BGE customers.
Did You Know? The U.S. Energy Data Administration projects that U.S. households will spend an average of $1,734 on electricity in 2025, a slight decrease from 2024 due to moderating electricity prices [[1]].
According to People’s counsel David Lapp,who leads the autonomous agency protecting residential utility customers,the credits will be distributed in two installments: one at the end of the summer and another next winter.
Eligibility for Next Generation Energy Act Credits
To be eligible for these credits, customers must meet the following criteria:
- Have an active electric account as of June 1, 2025.
- Recorded electricity usage during the 12-month period ending March 31, 2025.
- Remain an active account holder during the billing period in which the credit is applied.
The refund amount is based on usage,with higher-usage customers receiving larger credits. The average estimated refund is approximately $80 total across both credits.
BGE’s Customer Relief Fund Provides Immediate Support
As a shorter-term solution, BGE has launched a $15 million Customer Relief Fund. Tamla Olivier, President and CEO of Baltimore gas and Electric, stated that customers could receive anywhere from $250 to $750 to help with their energy bills through this fund.
the fund offers a one-time credit based on income and requires customers to have a past-due balance of at least $250 that is 60 days or more overdue. as of Wednesday afternoon, BGE had received more than 20,000 applications.
Pro Tip: Customers can visit bge.com/heretohelp for more ways to manage their bill, use energy more efficiently, or access energy assistance.
Factors contributing to High Utility Bills
olivier explained that part of the issue is Maryland’s energy supply gap. The state only produces about 60% of the energy it uses, leaving a 40% gap that must be filled by the competitive market. High demand and low supply in the competitive market drive up pricing.
Lapp, however, points to distribution rate increases approved by the Maryland Public Service Commission as the primary driver of higher bills, with additional hikes planned through 2026.
Both lapp and Olivier agree that usage substantially impacts bills, which consumers can control. Olivier suggests using energy-efficient light bulbs, unplugging devices when not in use, and washing clothes during off-peak hours.
| Program | Funding | Eligibility | Assistance Amount |
|---|---|---|---|
| Next Generation Energy Act Credits | $200 Million | Active BGE customers as of june 1, 2025, with recorded electricity usage. | Average $80 total across two credits. |
| Customer Relief Fund | $15 Million | Past due balance of at least $250 that is 60 days or more overdue, income-based. | $250 – $750 |
How to Access Assistance
Customers do not need to take any action to receive the Legislative Energy Relief Refund. Though, the BGE Customer Relief Fund requires an application and operates on a first-come, first-served basis until the $15 million is exhausted.BGE says customers can expect to see credits within 8 weeks of approval. To apply, click here.
Understanding Energy Assistance Programs: A Broader context
Energy assistance programs play a crucial role in supporting vulnerable households, particularly during periods of economic hardship or rising energy costs. These programs are often funded through a combination of government initiatives, utility contributions, and philanthropic donations. The need for such programs has grown in recent years due to factors such as increasing energy prices, stagnant wages, and the ongoing impacts of the COVID-19 pandemic.
The Maryland Public Service Commission plays a vital role in regulating utility rates and ensuring that utilities operate in a manner that is fair and reasonable for consumers. The Commission also oversees the implementation of energy efficiency programs and renewable energy initiatives,which can help to reduce energy consumption and lower utility bills over the long term.
Frequently Asked Questions About BGE Utility Bill Assistance
what if I am not eligible for either of these BGE assistance programs?
BGE offers various other programs to help customers manage their bills and conserve energy. Visit bge.com/heretohelp for more information.
How can I lower my utility bill in the long term?
Consider investing in energy-efficient appliances, improving insulation, and adopting energy-saving habits such as using programmable thermostats and unplugging electronics when not in use.
Disclaimer: This article provides general information about BGE’s assistance programs and energy-saving tips. Consult with a qualified financial advisor for personalized advice.
Are you planning to apply for assistance? what steps are you taking to reduce your energy consumption? Share your thoughts in the comments below!