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BYD Sealion 7 Ownersโ Report Issues, BYD Indonesia โคResponds
Jakarta, Indonesia – August 23, 2024 – BYD Indonesiaโ is addressing consumer complaints regarding its Sealion 7 electric vehicle following reports of mechanical and electricalโ issues surfacing shortlyโค after purchase.The company has pledged to prioritize โคaftersales service in response to the concerns.
The complaints originated with โa TikTok user, @jamjamanshop, who detailed โa series of problems experienced with a Sealionโ 7 purchased last โmonth from BYD Arista Pantai Indah Kapuk (PIK) in North Jakarta. According to โthe user, unusual noises began emanating from the front โof the vehicle shortly after delivery.
“On August 8, I booked myself to enter the Arista โฃPuri workshop to correct the sound of his ngik-ngik,” @jamjamanshop posted on Saturday, August 23rd.
The situation escalated when โthe vehicle experienced a loss โof power whileโฃ in use. “I stillโ use a car for the school children to go to PIK,then on the bridge of power isโข lost,it doesn’t come out of energy. So it’s scary becuase I want to overtake. After that Iโฃ was surprised, I told the sales if the car had no energy,” the user added.
@Tokijamjaman bad โคExperience โPurchasing Byd Sealion 7 12/07/2025. Chronology 07/07/2025 Handover of Units โfrom Arista PIK Byd Dealers.07/13/2025 โฃcame out of the sound โfrom Hud. 08/08/2025 the battery is damaged and entered the BYD Arista Puri workshop. 08/15/2025 The car is finishedโค service for 8 days of new batteryโ changes and new HUD but the dashboard becomesโฃ uneven etc. #BateraEvrusakByd #Hudrusacuelakbyd #pengalamanburukberbelanjamobilbyd @byd_indonesia โข โฌ original sound – jamjamanshop
Followingโข initial diagnosis at the Arista Puri workshop, the owner was informed the issue stemmed from a damaged โฃbattery requiring โขreplacement. The vehicle wasโ serviced for eight days, โขresulting in a battery โฃand Head-Up Displayโข (HUD) replacement. Though, the TikTok userโ alleges subsequent issues, including dashboard irregularities.
Luther,โค representing BYD Indonesia, stated, “We will prioritize excellent aftersales services to our customers.” He emphasized that consumer satisfaction is the company’s top โpriority and thatโข swift action is being taken to address the reported complaints.
The BYD Sealion 7 โขis a key model inโฃ BYD’s Indonesian expansion, representing theโ company’s โpush into the rapidly growing Southeast Asian electric vehicle market. The