Amazon Prime Customers Could โขReceive Up to $51 in Settlement Over Tricky Subscription โคSign-ups
Millions of Amazon Prime members mayโ be eligible for a refund as part of a $31 โคmillion โsettlement with โthe federal Trade Commission (FTC) over allegations the companyโ madeโ it difficult for consumers to cancel their Prime subscriptions. The โsettlement resolves claims that Amazon used manipulative design tactics, knownโข as โฃ”dark patterns,” to โคenroll customers and then complicate the cancellation โคprocess.
The FTC alleges Amazon intentionally designed the sign-up and cancellation flows to be confusing, leading customersโค to unknowingly continue paying โfor Prime memberships they โคdidn’t want or activelyโ tried to end. The settlement aims to provide relief to those โฃaffected, with individual refunds potentiallyโฃ reaching up to $51.
Who Qualifiesโค for a Refund?
You โคmay be eligible for a portion โof the settlement if โขyou:
* โ Were anโ Amazon Prime member โbetween March 1, 2017, and October 21, 2023.
* Attempted to cancel yourโข Prime membership during that period but were unsuccessful or found the process overly complicated.
How to โขClaim Your Refund
Currently, the settlement isโ awaiting final court โapproval.โ Once approved, eligible customers will be โฃnotified, either via emailโ or through โthe official settlement website.The FTC has not yet โannounced a specific dateโ for notifications. โ
Here’s what to expect:
* โ โ Automatic Refunds: Some customers may receive an automatic refundโฃ without needing to take anyโ action, if the settlement administrator has sufficient information to identify and process their claim.
* Claim Submission: Othersโค will need to submit a claimโ online through the โofficial settlement portal: https://www.claimdepot.com/settlements/amazon-prime-settlement. The deadlineโข for โขsubmitting claims โwill โขbe clearly stated in official communications.
timing and When to Expect Payment
Payments are anticipated to be distributed after final court approval โand processing.The settlementโข administrator will provide specificโค timelines for payment distribution through official notices and on theโ settlement website.โ It’s crucial to monitor official communications to avoid โfalling victim to scams.
Amazonโ has statedโค it admitted no wrongdoing but has already simplified its sign-up and cancellation โคprocesses. This settlement underscores increasingโ regulatoryโ scrutiny of “dark patterns” used in online subscriptions,marking one of the larger consumer refund programs related to โฃFTC action.