New York’s 311 Helpline Reveals Alarming Trends in Mold and Air Quality Complaints: Bronx and Manhattan in Focus
Throughout its 2 decades of existence, New York’s 311 helpline has seen more than 500 million calls, through which help and information on non-emergency municipal services has been offered. Although strange or curious calls often make headlines, the true purpose of 311 is to address serious issues that affect the daily lives of New Yorkers, … Read more