DoorDash Confirms Data Breachโ Following Social Engineering Attack
SAN โFRANCISCO – DoorDash hasโ confirmed a data breach stemming from a sophisticatedโ social engineering attack โtargeting its employees. โคthe company disclosed โขtheโ incident in a recent post, stating it has referred the matter to law enforcement and implemented enhanced security measures.โ
The breach involved unauthorized access to certain DoorDash systems,โ perhaps compromising customer data. While the company โhasโค not specified the exact nature or extent of the compromised information, โit emphasized its commitment to protecting user data and swiftly addressing the vulnerability.
Following the incident, DoorDash deployed new enhancements to itsโค security systems, implemented additional employee training focused on identifying and preventing such scams, and โคengaged an external โfirm to assist with the inquiry.
This incident underscores a growing trend of social engineering attacks targeting โขbusinesses,especially those in the โคmiddle โขmarket. โคA recent โPYMNTS Intelligence report, โฃ”Vendors and Vulnerabilities: The Cyberattack Squeeze on Mid-Market Firms,” found โthat 87% of mid-market firms โฃexpress concern over social engineeringโ attacks aimed at payments systems. Further, “The State of Fraud and Financial Crime in the U.S. 2024: What FIs Need to Know”โฃ revealed a 56% increase in social engineering fraud in the previous year.
Theseโ scams exploit human psychology, relying on trust andโ “customer-centric” tactics to โขcircumvent security protocols.โค The threat is further amplified by advancements in artificial intelligence (AI).PYMNTS reported in October that AI is enabling hackers to create โคfaster,cheaper,and moreโฃ convincing scams,including AI-generated voices indistinguishable from genuine ones.
