Orange Slashes Massiveโค Bill for Yvelines โTobacconist to โคโฌ500โ Afterโฃ Data Dispute
Yvelines, France – A week-long trip โto Moroccoโฃ nearly resulted in a โฌ37,737.11 โขphone bill forโข Dominique, a โ63-year-old โขtobacconistโ from the Yvelines region, but Orange has significantlyโ reduced the charge to just โโฌ500 following weeks of contention. the case highlights the potential โfor unexpectedly high dataโ roaming charges โขand the challenges consumers face when disputing telecom invoices.
Dominique โขreturned fromโ his vacation in May to find his orange line suspended andโฃ presented with theโฃ exorbitant bill, stemming from alleged excessive data usage.He โinstantly challengedโ the charge, initiating a โmulti-week battle with โthe provider. This incidentโ underscores the โgrowing concern over mobile data costs, especiallyโข when traveling internationally,โ and the importance of understandingโ roaming agreements.
According to Le Parisian, orange ultimately canceled the original invoice as โan “exceptional gesture” recognizing Dominique’s “good โฃfaith โand his seniority” as aโค customer of over thirty years. “Orange made me an โarrangement. The day afterโฃ the reopening of my trade,โฃ they โคcalled me to inform โme of theโค cancellationโ of the invoice,” โDominique explained to the publication.
The resolution โcomes as a relief for Dominique, who will now only โขbe responsible โขfor a โฌ500 payment. This โฃcase serves as aโ reminderโฃ for travelers toโ monitor data usage โclosely and consider purchasing โinternational roaming packages or utilizing local SIMโ cards โขto avoid similarโ financial shocks.