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BYD Sealion 7 Owners‌ Report Issues, BYD Indonesia ⁤Responds

Jakarta, Indonesia – August 23, 2024 – BYD Indonesia​ is addressing consumer complaints regarding its Sealion 7 electric vehicle following reports of mechanical and electrical‍ issues surfacing shortly⁤ after purchase.The company has pledged to prioritize ⁤aftersales service in response to the concerns.

The complaints originated with ‍a TikTok user, @jamjamanshop, who detailed ‍a series of problems experienced with a Sealion‌ 7 purchased last ​month from BYD Arista Pantai Indah Kapuk (PIK) in North Jakarta. According to ‍the user, unusual noises began emanating from the front ‍of the vehicle shortly after delivery.

“On August 8, I booked myself to enter the Arista ⁣Puri workshop to correct the sound of his ngik-ngik,” @jamjamanshop posted on Saturday, August 23rd.

The situation escalated when ​the vehicle experienced a loss ‌of power while⁣ in use. “I still‌ use a car for the school children to go to PIK,then on the bridge of power is⁢ lost,it doesn’t come out of energy. So it’s scary becuase I want to overtake. After that I⁣ was surprised, I told the sales if the car had no energy,” the user added.

Following⁢ initial diagnosis at the Arista Puri workshop, the owner was informed the issue stemmed from a damaged ⁣battery requiring ⁢replacement. The vehicle was​ serviced for eight days, ⁢resulting in a battery ⁣and Head-Up Display⁢ (HUD) replacement. Though, the TikTok user‍ alleges subsequent issues, including dashboard irregularities.

Luther,⁤ representing BYD Indonesia, stated, “We will prioritize excellent aftersales services to our customers.” He emphasized that consumer satisfaction is the company’s top ​priority and that⁢ swift action is being taken to address the reported complaints.

The BYD Sealion 7 ⁢is a key model in⁣ BYD’s Indonesian expansion, representing the‌ company’s ‍push into the rapidly growing Southeast Asian electric vehicle market. The