What is a hybrid smart shop?

A hybrid smart shop combines traditional retail operations with self-service technology, allowing it to operate with staff during peak hours and switch to a fully automated, self-service mode during off-peak hours, such as evenings, nights, and weekends.

How does the 24/7 self-service mode work?

customers access the store using a dedicated mobile application (247 SHOP), which requires registration and ID verification. Onc inside, they can shop, scan items, and complete their purchase at self-service kiosks. Remote dispatchers are available for assistance via camera systems and door phones.

What security measures are in place during self-service hours?

The store is equipped with camera systems monitored by remote dispatchers who can intervene if necessary. Additionally, a contracted patrol partner is available for on-site intervention in case of alarms. Customers under 18 are not permitted in the store during automatic hours.

What are the benefits of a hybrid smart shop model?

The hybrid model allows for extended operating hours, providing customers with access to goods beyond traditional store hours. It also optimizes staffing costs and caters to diffrent shopping preferences, offering both staffed and self-service options.

Where is the first hybrid smart shop located in Hungary?

The first hybrid smart shop in Hungary is located in Szeged, a major city in the country. This pioneering store is transforming a previously renovated 160-square-foot grocery store.

Who is behind the technology powering the hybrid smart shop?

Laurel Kft. developed the technological infrastructure for the hybrid smart shop, including the remote monitoring system and the 247 SHOP application.

Pepco Group Reorganizes German Operations Amidst Record Revenue and Market Challenges

European retail group Pepco is undertaking a significant reorganization of its German store network, which includes operations in Berlin, Magdeburg, Leipzig, and the Ruhr region. The company, which offers clothing, home furnishings, and decorations, currently employs approximately 500 people across these locations. This strategic move comes as the group has reported record-breaking revenue, highlighting both its growth and the challenging market conditions it navigates.

The restructuring-thousands-of-restaurants-fear-that-bankruptcy-awaits-them-its/” title=”Germany's economy has cracked in several places. In the fashion sector, bankruptcies continue. The chemical sector is …. Thousands of restaurants fear that bankruptcy awaits them. It's shaping up to be a sad Christmas for retailers”>German operations are being restructured under a “protective shield” arrangement, with a temporary trustee appointed to oversee the process. Shareholder funding is supporting the entirety of this initiative.Despite the complexities of the market, Pepco expresses confidence in its future success. The stores affected by the reorganization remain open and continue to offer their latest collections to customers.

This development follows a strong financial performance for the Pepco group. In the third quarter, the company achieved a record revenue of EUR 1.1 billion, marking a 7.7 percent increase compared to the same period in the previous year. This financial success underscores the group’s overall market presence, even as it addresses specific operational adjustments in key markets like Germany.

Hungary’s First 24/7 Hybrid Smart Shop Opens in Szeged, Revolutionizing Retail

A new era for domestic retail has begun with the launch of Hungary’s first 24/7 hybrid smart shop in Szeged. This innovative store model combines traditional service with cutting-edge automation, potentially reshaping how Hungarians shop.The concept, spearheaded by Laurel Kft., aims to provide convenience and accessibility beyond standard business hours.

Inside hungary’s First Hybrid Smart Shop

According to Attila Bessenyei, managing director of Laurel Kft., the hybrid smart shop operates as a traditional grocery store during peak hours, complete with staff and conventional checkout lanes. However, outside these times, the store transitions to a fully automated, self-service mode.

Did You Know? The retail sector in Hungary generated approximately 15.7 trillion hungarian forints in revenue in 2023,highlighting its meaningful contribution to the national economy Statista.

This means that an existing, recently renovated, 160 -square -foot grocery store has been transformed in our partner in downtown Szeged, where only self -service cash registers had previously operated. This store has been provided with additional technology that allows the store to be open 24 hours a day

Bessenyei explained that while staffed during the day, the store switches to self-service during evenings, nights, weekends, and holidays, embracing a hybrid operation model.

Revolutionary Retail: New Shop Type Disrupts [Country Name] — Image: Laurel Kft.

How the Self-Service System Works

During “closing hours,” customers can access the store’s full product range by following a few simple steps:

Download the 247 SHOP application.
Complete the registration process, including scanning both sides of their ID card.
Use the app to unlock the store’s door,equipped with camera systems.
Shop as usual, noting that electronic shelf labels display current prices.
Check out at self-service kiosks.
Contact a remote dispatcher for assistance if needed.

“The dispatcher remotely, but through our system Live see the process of shoppingand just like the traditional shop staff, – if necessary – you can assist in the shopping process. Who can open the door, for example, a cash register You can also allow it, you can restart the cash register. Through the door phone, customers can connect with it ”

Bessenyei also highlighted the contingency plans in place. A contracted patrol partner of Coop Szeged Zrt. is prepared to respond to alarms within minutes during automated hours. Crucially,individuals under 18 are not permitted in the store after it switches to automatic mode.

Self-service checkout kiosks — Image: Laurel Kft.

Early Success and Future Plans

While specific figures remain confidential, Laurel’s managing director noted that the initial weeks have been promising. The Pentecost weekend, during which traditional stores were closed, proved particularly triumphant, demonstrating the demand for 24/7 shopping options in Szeged.

Bessenyei shared that the positive response has sparked interest from other small chains, with discussions underway to establish similar stores.Laurel Kft. anticipates further expansion of this innovative model across Hungary.

It has been known for a year in professional circles that we were preparing for a similar concept, the nonstop hybrid smart shop, and we have published its plans at our conference at the time. We realize that until now many peopel have been waiting to see what will actually become our plans. After that I am sure there will be more departures in the next two years

Laurel’s leader envisions widespread adoption of innovative store formats and plans to continuously refine their systems based on customer feedback. Future developments include enhancements to their mobile application.

Here’s the real Mortal Kombat: The Hungarian Plaza survival Race is taking place while the steering wheel pits the coffin angles

The operation of Hungarian shopping malls was characterized by a golden age until the 2008 crisis, and as then they have been in line. If not the World Economy, the Hungarian government will distribute the tocks. Now they want to change the mall.

About the details ITT We wrote more.

The Rise of Hybrid Retail Models

Hybrid retail models are gaining traction globally as retailers seek to optimize operations and cater to evolving consumer preferences. These models blend the convenience of online shopping with the tangible experience of brick-and-mortar stores. By integrating technology and automation, retailers can offer extended hours, personalized service, and efficient inventory management.

The adoption of hybrid models is driven by several factors, including rising labour costs, changing consumer expectations, and advancements in technology. As consumers demand greater flexibility and convenience, retailers are increasingly turning to hybrid solutions to remain competitive.

Frequently Asked Questions About Hybrid smart Shops

What are the key technologies enabling hybrid smart shops?: Key technologies include mobile applications for access and payment, camera systems for security and remote assistance, electronic shelf labels for dynamic pricing, and self-service kiosks for checkout.
How do hybrid smart shops address security concerns?: Security measures include ID verification during registration, camera surveillance, remote monitoring by dispatchers, and partnerships with local security services for rapid response.
What are the potential challenges of implementing a hybrid smart shop model?: Challenges may include ensuring reliable technology infrastructure, addressing customer concerns about data privacy, and managing security risks effectively.
How do hybrid smart shops impact employment in the retail sector?: While automation may reduce the need for some traditional retail roles, new opportunities may emerge in areas such as remote dispatching, technology maintenance, and data analysis.
What is the future outlook for hybrid retail models?: The future outlook is positive, with increasing adoption of hybrid models across various retail segments as technology continues to advance and consumer preferences evolve.

What are your thoughts on the future of retail? Would you shop at a 24/7 self-service store?

Share your comments below and let us know!

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Pepco Bankrupt in Germany: Job Losses Looming

Revolutionary Retail: New Shop Type Disrupts [Country Name]