Coupang Dataโ Breach Exposes Information of 33.7 โMillion Customers – A Critically important Increase from Initial Reports
Seoul, South Korea – โNovember 25, โ2023 -โ E-commerce leader Coupangโ Inc. announced โคSaturdayโ a massive data breach impacting โคa staggering โฃ33.7 million customer accounts.This revelation dramatically โexpands on the initial report of 4,500 affected accounts disclosed earlier this month,โ suggestingโ nearly all ofโข Coupang’s customer base may have had their personal information โคcompromised.
The exposed data includes sensitiveโฃ details suchโฃ as names, phone numbers,โฃ email addresses, and delivery addresses. Though, Coupang has confirmed that critical financial information – including paymentโ details, creditโ card numbers, and โlogin credentials – remains secure and was not โข accessed during the breach.
Timeline and Investigation
According to a company press release, unauthorized access to delivery-related โpersonal information began โas early as june 24th, originating fromโค overseas servers.Coupang states itโ has sinceโ blocked the access routeโ and significantly bolstered internal security monitoring. โ
“We sincerely apologize for the anxiety and inconvenience this incident may cause our customers,” Coupang stated. The company is โcurrentlyโฃ collaborating withโ leadingโ security experts and fully cooperating with law enforcement and relevant regulatory authorities in aโ complete investigation to determine the full scopeโข and cause of the breach.
Scale of the Impact
The extent of the โคdata leak is notably concerning given coupang’s substantial user base. The company reported 24.7 million active users within its Product Commerceโ division (which encompasses its popular delivery service) as of โขthe thirdโ quarter of โthis year.โ Thisโ indicates the breachโ possibly affects a vast majorityโ of its active customer base.
Initial Underreporting & โPolice Investigation
Coupang initially reported a much โขsmaller data leak โon November 20th, citing approximately 4,500 affected customers and initially stating there was no evidence of unauthorized accessโค to payment โขinformationโค or system intrusion. However, this figure has now been revised โupwards significantly.
South Korean police launched an investigation on Tuesday, november 21st, following a complaint filed by Coupang, aiming to pinpoint the exact source and method of the data โฃleak.
what Customers โShould Do
coupang isโฃ urging customers to exercise extreme caution regarding any unsolicited phone calls, text โฃmessages, or other communications claiming โขto be from the company. Customers are advised toโฃ be โvigilant against potential phishing attempts โคand to report any suspicious activity โฃto coupang’s customer service team.
[Image of Coupang logo – Yonhap]
Keywords: Coupang,โฃ data breach, data leak, Southโ Korea, e-commerce, cybersecurity, personal information, customer data, phishing, online security, โฃYonhap.
Priyashah, World-Today-news.com – Editor & SEO Strategist
