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Student Loans: Graduates, Parents & Students Share Experiences | BBC Your Voice

March 21, 2026 Priya Shah – Business Editor Business

A decade after a government-backed campaign compared student loan repayments to the cost of a mobile phone contract, graduates and students are voicing concerns over the financial burden of higher education debt. The BBC’s “Your Voice” initiative has gathered testimonies highlighting the strain of loan repayments, particularly as interest rates remain high and repayment thresholds are subject to change.

Ben Richmond, a recruitment professional who began university in 2014 and took out a Plan 2 loan, told the BBC he now questions whether a degree was necessary for his career success. He stated that, with the benefit of hindsight, a clearer understanding of long-term repayment obligations might have led him to reconsider university. Richmond is currently repaying more than £50,000 in student debt, with monthly repayments he describes as “quite painful.”

The concerns echo a wider debate sparked by the discovery of presentations delivered to schools across England between 2011, and 2017. These presentations, part of “student finance tours” organized by the Department for Education (DfE) and delivered by graduates hired through Event Marketing Solutions (EMS), aimed to encourage applications from disadvantaged backgrounds. A script from 2016-17, obtained by the BBC, advised presenters to “avoid words [or] phrases like debt” and emphasized the importance of applicants conducting their own research.

But, former presenters have expressed discomfort with the messaging, with one telling the BBC they felt they had “sold [their] soul to the devil.” The National Union of Students (NUS) has labelled the presentation script as “deeply misleading,” particularly given the current criticisms surrounding high interest rates and alterations to repayment thresholds for Plan 2 loans.

The DfE has stated that the presentations were delivered under previous administrations and that current ministers are focused on creating a fairer system. However, changes announced in recent years, including a three-year freeze on the repayment threshold at £29,385 from 2027, are exacerbating concerns. During this period, the threshold will not be adjusted for inflation, meaning graduates will begin repaying sooner and those earning above the threshold will face a larger proportion of their salary being allocated to student loan repayments.

The financial pressures extend to current students. Tianna Hunkins, a 19-year-old law student at Northumbria University, works at a fast-food restaurant to supplement her maintenance loan, which she says falls significantly short of covering her living expenses. Research from the Higher Education Policy Institute (Hepi) suggests students in England require £61,000 over a three-year degree to maintain a “minimum socially acceptable standard of living,” while the maximum maintenance loan covers only half of these costs. A Save the Student survey indicated a monthly shortfall of £502 for the average student.

The concerns come as graduates continue to share their experiences via the BBC’s “Your Voice” platform, highlighting the growing gap between student loan funding and the actual cost of living for students and the long-term financial implications for graduates.

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