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Price Hike Alert: [Operator Name] Increases Costs – What You’ll Pay & Why

by Emma Walker – News Editor

UPC Slovakia Announces Price Increase for TV and Internet Services

TV and internet services starting July 1, 2025. Customers can cancel contracts if they disagree with the internet price increase.">

BRATISLAVA, Slovakia – UPC, a major provider of television and internet services in Slovakia, has announced it will increase prices for its services starting July 1, 2025. The price adjustments will impact a significant portion of their customer base.

The company attributes the change to rising operational and input costs, compounded by inflation and increased fees from broadcasters. UPC stated that this adjustment is intended to maintain competitive pricing while accounting for the increasing costs of providing television and internet services.

Impact on Customers

Customers should anticipate higher monthly bills for both TV and internet services. The majority of customers will experience an increase ranging from €1 to €1.50 per month.

Did You Know? Slovakia joined the European Union in 2004 [[2]].

The price increase will not affect fixed line fees, additional TV packages, or equipment rental fees. Customers currently benefiting from campaign-based discounts will also be exempt from these changes.

Customer Options

UPC customers who do not agree with the price increase have the option to terminate their contracts without incurring penalties. To do so,they must submit a written notice of withdrawal,either by mail or in person,within one month of receiving notification of the price change. The withdrawal notice must be signed.

Pro Tip: Ensure your withdrawal notice is sent with tracking to confirm receipt by UPC.

Details of the Price Increase

Service Impact
Television Services Price increase of €1 to €1.50 per month for most customers.
Internet Services Price increase of €1 to €1.50 per month for most customers.
Fixed Line Fees No change.
Additional TV Packages no change.
Equipment Rental No change.

What are the main reasons for the price increase?

The primary drivers are increased operating costs, inflation, and higher fees charged by broadcasters.

What steps can customers take if they disagree with the new pricing?

Affected customers have the right to cancel their contracts without penalty within one month of notification, provided they submit a signed, written notice.

Slovakia’s telecom Landscape

Slovakia, a member of the European Union [[2]], has a competitive telecommunications market.Several providers offer internet and television services, and regulatory bodies oversee pricing and consumer protection. Changes in the economic climate, such as inflation, can impact service costs and consumer spending habits.

Frequently Asked Questions

Why is UPC increasing its prices?

UPC cites increases in operating costs, inflation, and broadcaster fees as the reasons for the price adjustments.

When will the price increase take effect?

the new price list will be implemented starting July 1, 2025.

How much will my bill increase?

Most customers will see an increase of €1 to €1.50 per month.

Are all services affected?

No, the price increase does not affect fixed line fees, additional TV packages, or rental fees for receiving equipment.

What if I don’t agree with the price increase?

Customers who disagree have the right to cancel their contract without penalty within one month of notification.

What are your thoughts on this price increase? Will you be switching providers? Share your comments below!

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