Phoenix Police Department Headquarters Closed Due to Water Leak
Water Leak Shuts Down Phoenix Police Headquarters
The Phoenix Police Department’s downtown headquarters near 1st Avenue and Washington Street temporarily shut down after a water leak affected multiple floors.
The closure disrupts public records services, in-person towing requests, and alarm administration. Operations have shifted to alternate sites while crews handle repairs.
Public Access and Records Unit Disrupted
Operations at the newly opened downtown facility faced immediate disruption following the discovery of water damage spanning several levels of the structure. The Phoenix Police Department announced Friday morning that the physical building near 1st Avenue and Washington Street is temporarily closed to the public. This sudden interruption directly affects the agency’s public records and services unit.
Visitors seeking in-person assistance for towing and alarm-related requests cannot access the physical service windows. However, the agency confirmed that online records requests remain active. Individuals can still submit digital applications through online portals, and completed records will be released electronically while remediation crews work to secure and dry the facility.
Transition From Historic Campus to New Downtown Facility
The maintenance emergency strikes a newly established facility. Earlier this year, the large law enforcement agency celebrated the grand opening of the downtown headquarters after officially leaving its old campus located near 7th Avenue and Washington Street.

Crews Respond and Relocate Operations
While physical public access is suspended, police personnel assigned to the affected headquarters are transitioning to alternate operational sites across the city. Municipal maintenance crews remain on-site to inspect the affected floors, mitigate the water damage, and restore the building to safe operating standards before welcoming the public back.