Remote System Revolutionizes Cancer Care Symptom Management
A novel remote system is changing how cancer patients cope with chemotherapy side effects. The system provides readily available support, aiming to improve the patient experience and reduce emergency room visits.
Patient Support at Your Fingertips
The RESPONSe remote system is being used at the Richmond Hospital Cancer Care Clinic to observe patients undergoing intravenous chemotherapy. Over the past year, this outpatient service has addressed more than 500 symptom management calls. The service is accessible through a mobile app or web portal.
“Knowing the care team was a click away was reassuring for some patients and felt like having a nurse in their pocket,” said Dr. Jeremy Ho, a Richmond Hospital Medical Oncologist. The clinic administers around 5,000 IV chemotherapy treatments each year and seeks to embrace a more proactive approach to symptom management.
How the System Works
Patients are prompted by the system to complete a health check survey. This can trigger a call to the care team or provide self-care advice. The clinic then triages the responses, with concerning symptoms flagged on a dashboard. This innovation could also prevent unnecessary trips to the emergency department.
“Many of us know a friend or loved one diagnosed with cancer and can appreciate how stressful chemotherapy can be,” said Dr. Ho. “Not only are they dealing with symptoms from the disease, but they’re also managing new side effects from chemotherapy. Good communication and timely symptom management advice can be key to helping people feel better.”
According to the National Cancer Institute, early and effective management of chemotherapy side effects is crucial for maintaining a patient’s quality of life and treatment adherence (National Cancer Institute).
Looking Ahead
This system represents a move toward enhanced patient care. The goal is to provide more timely and supportive care, and improve outcomes for patients undergoing chemotherapy treatments. By offering immediate access to the care team, the system aims to improve patient well-being.
