Medication Access Specialist | Ochsner Health – Pharmacy Technician Role
Ochsner Health is actively recruiting for a Medication Therapy Management Specialist, a role focused on ensuring patients adhere to their medication regimens and access necessary prescriptions. The position, detailed in a recent job posting, requires a high school diploma or equivalent and two years of experience as a pharmacy technician, in medical intake, or in a healthcare setting working with medications.
The specialist will assist providers by verifying medication compliance, coordinating lab monitoring, and authorizing prescription refills. A key responsibility involves navigating the medication authorization process and addressing barriers patients face in accessing their medications. The role also requires documenting all interactions within the electronic health record (EHR) and escalating complex issues to pharmacists or clinic staff.
Preferred candidates will have experience working with insurance companies to process medication authorizations, managing outpatient clinic refill requests, and compiling patient medication histories. Certification as a Medication Therapy Management Specialist through the Pharmacy Technician Certification Board (PTCB), National Healthcareer Association (NHIA) reimbursement training, or a Medication History Certificate from the American Society of Health-System Pharmacists (ASHP) is required, with a six-month window for obtaining certification if not already held.
The job description emphasizes proficiency in computer software, pharmaceutical mathematics, and strong communication skills. Duties include patient on-boarding, coordinating financial support eligibility, obtaining and clarifying medication lists, and communicating discrepancies to pharmacists. The specialist is also expected to provide high-quality customer service and adapt communication styles to meet the needs of diverse patient populations.
Ochsner Health, a major healthcare provider in the Gulf South, has been expanding its services in recent years, including investments in Baton Rouge, according to reports. The company states its commitment to service, healing, leadership, education, and innovation, dating back to its founding in 1942.
The position is not eligible for remote function for residents of Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Modern Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health is an Equal Opportunity Employer.