HR Operations Specialist – North America | Workday & Hiring Focus

Unilever is seeking a People Experience specialist to support its North American hiring operations, based in Bosques, according to a job posting released this week. The full-time hybrid role requires three days a week in the office and focuses on operational HR excellence, specifically developing and executing the hiring process for employees in the United States and Canada.

The position centers on managing internal hire activities within the Workday system. Key responsibilities include receiving, managing, and closing requests submitted through ServiceNow, Workday, or related platforms. Data accuracy is paramount, with the role requiring precise data entry and validation for all North American employees in Workday. The specialist will collaborate with stakeholders to ensure accurate benefits and payment management, and will be responsible for developing and maintaining process documentation to ensure consistent execution.

Coordination of payments and reimbursements across various platforms is also a core function of the role. Unilever emphasizes the need for a goal-driven individual with experience working with Workday in a similar HR operational capacity. Applicants must possess a bachelor’s degree in human resources, administration, or a related field, and demonstrate advanced English language skills, both written and verbal.

The job description highlights the importance of experience with North American processes and incident management within large organizations. Successful candidates will be expected to work effectively with cross-functional teams and influence stakeholders. A high degree of attention to detail, a process-oriented mindset, and self-motivation are also listed as essential qualities. Proficiency in tools such as Excel, Outlook, MS Forms, ServiceNow, and Workday is required.

Unilever’s posting explicitly states that no national or international relocation bonus will be provided for this position. The company emphasizes its commitment to equity, inclusion, and diversity, stating its belief that a diverse workforce is crucial for achieving business results and creating a positive impact on employees, consumers, partners, and communities. Unilever encourages applicants to disclose any support or access requirements during the application process.

Workday, the enterprise cloud application provider central to this role, maintains a significant presence across North America and internationally, with offices in major metropolitan areas, according to company information. Access to Workday accounts for employees typically requires assistance from their HR or IT departments, as the company’s security policy prevents direct support for account requests, as outlined on Workday’s website.