Global Marketing Services Hub Lead – Europe | Unilever Jobs
Unilever is seeking a Global Marketing Services Hub Performance Delivery Lead (Europe) based in either London or Kingston-upon-Thames, depending on the outcome of ongoing consultation with staff regarding office locations. The role, announced on March 19, 2026, is part of the company’s Global Business Services operation and will focus on improving marketing efficiency across European markets.
The position will be responsible for the operational performance of the Marketing Hub in Europe, ensuring “high quality, reliable and efficient delivery” of marketing services, according to the job description. The lead will act as a primary liaison between marketing teams, individual markets, and external partners.
Unilever’s Global Marketing Services (GMS) aims to be a central engine for demand generation, integrating marketing, sales, and innovation operations. GMS focuses on two key areas: “Innovation to Market” (I2M), accelerating the process of bringing new products to consumers, and “Engage to Convert” (E2C), focusing on consumer engagement and driving sales. The new role is intended to streamline these processes and free up marketers to focus on strategic initiatives.
The responsibilities of the Performance Delivery Lead include redesigning and standardizing marketing operations to reduce duplication and complexity, driving operational excellence through performance management and technology deployment, and ensuring alignment with the global GMS blueprint even as addressing regional needs. The role too involves managing relationships with strategic partners and overseeing performance metrics across European markets.
Unilever, a global leader in consumer goods with brands used by approximately 3.5 billion households daily, has been consolidating its operations in the UK. In June 2020, the company announced plans to move offices to a new campus in Kingston-upon-Thames. However, in August 2024, Unilever proposed retaining its central London headquarters at 100 Victoria Embankment until its lease expires in 2027, initiating a consultation with staff regarding the future location of teams and functions. The location for this role will be determined following the conclusion of that consultation.
The company emphasizes a commitment to diversity and inclusion, stating it provides “full and fair consideration to all applicants” regardless of background. Unilever also warns candidates about potential recruitment fraud, advising them to report any suspicious activity via Una Live Chat.
In addition to a competitive salary and pension, the role offers benefits including an annual bonus, subsidized gym membership, a discounted staff shop, and shares. Unilever highlights a flexible and hybrid working environment and a focus on employee wellbeing, offering various support programs and development opportunities.