DoubleTree St. Paul Cancels Guest Reservations Amidst Contract Dispute

Teh doubletree hotel in downtown St. Paul abruptly canceled reservations for some guests as of noon on Sunday, January 21, 2024, due to a contract dispute between hotel management and the union representing its workers. The cancellations have left many travelers scrambling to find alternative accommodations.

The Situation: A Contract Dispute

the cancellations stem from ongoing negotiations between the hotel’s ownership, Crestline Hotels, and UNITE HERE Local 17, the union representing approximately 130 DoubleTree employees. The previous contract expired at midnight on January 19, 2024, and workers have been working without a new agreement. Negotiations have stalled over issues of wages, benefits, and staffing levels.

According to UNITE HERE Local 17, the hotel informed guests of the cancellations via email and phone calls. The union alleges that the hotel is using the threat of disrupting guests to pressure workers into accepting unfavorable contract terms.

Impact on Guests

The sudden cancellations have created meaningful hardship for affected guests, many of whom where in St. Paul for events or travel. Guests reported receiving short notice, leaving them wiht limited options for finding replacement lodging, especially during a busy weekend.

“We understand the frustration and inconvenience this causes our guests,” said a spokesperson for UNITE HERE Local 17.“But Crestline Hotels is prioritizing profits over people,and is willing to disrupt the travel plans of innocent guests to get their way.”

Hotel and Union Statements

Crestline Hotels released a statement acknowledging the cancellations, stating they were a “necessary step” due to the ongoing labor dispute. The hotel claims the union’s demands are financially unsustainable and would jeopardize the hotel’s ability to operate effectively. Source: twincities.com

UNITE HERE Local 17 maintains that their proposals are reasonable and would ensure fair wages and benefits for workers who have dedicated themselves to providing quality service at the doubletree. They accuse the hotel of prioritizing profits over the well-being of its employees and the satisfaction of its guests. Source: UNITE HERE Local 17

What Happens Next?

Negotiations between Crestline Hotels and UNITE HERE Local 17 are ongoing. The union has indicated its willingness to return to the bargaining table and reach a fair agreement. Though, the hotel has not yet announced a timeline for resolving the dispute or reinstating canceled reservations.

guests who had reservations canceled are encouraged to contact the DoubleTree directly for refunds and assistance with finding alternative accommodations. The union is also providing resources and support to affected travelers.

Key Takeaways

• The DoubleTree hotel in St. Paul canceled guest reservations due to a contract dispute with its union.
• Negotiations between the hotel and UNITE HERE Local 17 have stalled over wages, benefits, and staffing levels.
• The cancellations have left many guests scrambling to find alternative lodging.
• Both the hotel and the union have issued statements outlining their positions in the dispute.
• The situation remains fluid, and a resolution has not yet been reached.

Publication Date: 2024/01/22 10:15:00