Deutsche Bahn Announces Communications Leadership change
Deutsche Bahn is ushering in a new era of dialog with the appointment of Jens-Oliver Voß as its new Head of Communications and Marketing. Voß replaces Nicole Mommsen, who is departing the company following a mutual agreement.
The move comes as new CEO Evelyn Palla prioritizes communication as a cornerstone of Deutsche Bahn’s enterprising turnaround plan. “Restarting the railway is fundamentally a communication challenge,” Palla stated, emphasizing her commitment too making communication a top-level priority to rebuild customer trust and foster employee pride.
Voß brings a wealth of experience to the role,cultivated over two decades with Deutsche Bahn and a prior five-year tenure as Editorial Director at Rundfunk Berlin-Brandenburg. During his time at DB, he’s held key positions including responsibility for consumer communications, compliance, data protection, and most recently, leading communications for the InfraGo infrastructure company. He also spearheaded communications for the newly established German rail division in 2019.
Palla praised Mommsen’s contributions during her time with the company, noting her success in restructuring the communications and marketing department and achieving tangible results as joining from Volkswagen in 2023. However, Palla explained the leadership change is intended to reinforce the company’s commitment to a fresh start and effectively navigate upcoming transformations.
This strategic shift underscores Deutsche Bahn’s dedication to transparent and effective communication as it embarks on a significant period of modernization and improvement.
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