new Hampshire EBT Cardholders Targeted by Emerging Scam

2026/01/12 14:11:51

Scam Alert: What New Hampshire Residents Need to Know

The New Hampshire Attorney General’s Office is alerting residents to a new and concerning scam specifically targeting recipients of Electronic Benefit Transfer (EBT) cards. This scam aims to steal benefits from vulnerable individuals and families, and authorities are urging Granite Staters to remain vigilant.It’s crucial to understand how this scam operates to protect yourself and your resources.

How the Scam Works

While specific details are still emerging, the Attorney General’s Office reports that scammers are employing various tactics to gain access to EBT card data. These tactics often involve:

• Phishing Texts and Calls: Scammers may send text messages or make phone calls pretending to be from the department of Health and Human Services (DHHS) or other official-sounding organizations. these communications often claim there’s an issue wiht your EBT account, requiring you to verify your card number, PIN, or other personal information.
• Fake Website Links: These fraudulent messages frequently include links to websites that look legitimate but are designed to steal your data. These sites mimic official goverment portals.
• Direct Requests for Information: Some scammers may directly ask for your EBT card number and PIN over the phone, claiming they need it to process benefits or resolve a problem.

The goal is always the same: to obtain your EBT card details and illegally access your benefits. Don’t fall for the pressure tactics. Legitimate agencies will never ask for your PIN.

Protecting Your EBT Benefits: What to Do

Protecting your EBT benefits requires a proactive approach. Here’s what you should do to safeguard your account:

• Never Share Your PIN: This is the most crucial rule. your PIN is confidential and should never be shared with anyone, even someone claiming to be from DHHS or a bank.
• Be Wary of Unsolicited Contact: Be suspicious of any unexpected calls, texts, or emails asking for your EBT card information. If you receive such a communication, do not respond.
• Verify Requests Independently: If you receive a suspicious communication claiming to be from DHHS, contact the department directly using the official phone number or website listed on the New Hampshire DHHS website.
• Monitor Your Account Regularly: Check your EBT account balance frequently for any unauthorized transactions. you can do this online or through the EBT cardholder portal.
• Report Suspicious Activity: If you suspect your EBT card has been compromised, report it promptly to the EBT customer service line at 1-800-649-6186. You should also file a report with the New Hampshire Attorney General’s consumer Protection Bureau.

what to Do If You’ve Been Scammed

if you believe you’ve been a victim of this scam, take these steps immediately:

• Report the Incident: Contact the EBT customer service line at 1-800-649-6186 to report the fraudulent activity and request a replacement card.
• File a Police report: Report the scam to your local police department.
• Contact the Attorney General’s Office: File a complaint with the New Hampshire Attorney General’s Consumer Protection Bureau online or by phone at (603) 271-3641.
• Change Your PIN: Once you receive a replacement card, immediately change your PIN to a new, secure number.

Resources for further Information

Here are some helpful resources to learn more about EBT scams and protect yourself:

• New Hampshire Department of Health and Human Services: https://www.dhhs.nh.gov/
• New Hampshire Attorney General’s Consumer Protection Bureau: https://www.doj.nh.gov/consumer-protection/
• USDA EBT Information: https://www.fns.usda.gov/ebt
• Federal Trade commission (FTC): https://www.ftc.gov/

Frequently Asked Questions (FAQ)

Q: Will DHHS ever ask for my PIN?
A: No. DHHS will never ask for your EBT card PIN. This is a red flag for a scam.

Q: What if I accidentally gave my PIN to a scammer?
A: immediately report the incident to the EBT customer service line and request a replacement card. Change your PIN as soon as you receive the new card.

Q: I received a text message saying my benefits are suspended. What should I do?
A: Do not click on any links in the text message. Contact DHHS directly using the official phone number or website to verify the status of your benefits.