Universal assistance Champions Professional Travel Channel, Cites Grupo GEA Partnership
BUENOS AIRES - Universal Assistance underscored the critical role of professional travel agencies and reaffirmed its commitment to collaborative partnerships during a recent event held at the Iryapú Convention Center on Thursday, the 27th. The company highlighted Grupo GEA as a key strategic ally in delivering superior passenger experiences, emphasizing service quality and support over price competition.
The focus on the professional channel comes as the travel industry navigates evolving customer expectations and increasing demands for thorough assistance. Universal Assistance, alongside Grupo Zurich and Grupo GEA, are positioning themselves as providers dedicated to adding value for travelers, protecting their journeys, and prioritizing care. This collaborative approach aims to elevate the overall passenger experience and foster lasting trust within the travel ecosystem.
Sarzynski, speaking at the closing of the event, expressed gratitude to Grupo GEA’s leadership and all participating agencies for their dedication to professionalizing service, active listening, and building strong relationships. He stressed that the true differentiator lies in the passenger experience, the support provided, and the quality of service-factors he believes outweigh price considerations.
“Universal assistance, Grupo Zurich and the travel agencies are on the same side: on the side of those who care, protect and add value,” Sarzynski stated.
