Swiss Authorities, Transport Sector Collaborate to Preserve Cash Access Amid Digital Ticketing Shift
bern, Switzerland – A second roundtable on cash convened this week as Switzerland accelerates toward digital ticketing in public transport, raising concerns about accessibility for those without smartphones or credit cards. Representatives from the Swiss Confederation, transport companies, the Swiss National Bank (BNS), SIX, and the Post office met to address the potential for reduced cash acceptance and ensure continued access to public services for all citizens.
The move toward digital ticketing, while offering convenience and efficiency, threatens to exclude vulnerable populations who rely on cash for transactions. Recognizing this, the roundtable underscores a commitment from both government and industry to find pragmatic solutions, maintaining the role of public transport as an integral part of the Swiss public service. The discussions build upon a report issued by the Federal Council in December 2022, which mandated the establishment of an institutionalized exchange between stakeholders involved in cash operations.
Participants are coordinating efforts to ensure the continued viability of cash as a payment option. The BNS will increase the frequency and scope of its surveys tracking cash usage,while an expert group will oversee the implementation of principles guaranteeing access to cash. SIX and the Post Office are exploring a shared network of access points to improve operational efficiency. Together, the transport sector is actively researching ways to continue accepting cash payments.
The first roundtable took place on October 31, 2023, and was initiated at the request of the Federal Council. Ongoing monitoring of European regulatory projects will also inform the process, assessing their potential impact on cash supply and acceptance within Switzerland.
