Gift Passes Vanish: Millions Lost as Company Collapses

Consumers Duped as Vouchers Become Worthless

Numerous gift passes and vouchers, representing millions of euros in value, are now worthless following the abrupt bankruptcy of a well-known company. Consumers across the Netherlands are discovering their credits are unredeemable, leading to widespread disappointment and financial loss.

Widespread Impact Across Regions

The company’s collapse has left a trail of invalid gift passes, affecting residents from Tilburg to Deventer and Limburg. Volunteers in Deventer reported thousands of cards with credits becoming valueless. Entrepreneurs in Limburg are facing an estimated 14 million euros in damages, prompting joint action from affected municipalities.

Consumers Express Betrayal

Customers who held passes, sometimes referred to as “donkey passes” or “Lev passes,” expressed feelings of betrayal. One individual noted, It has always been told that we were safe. The sudden inoperability of these vouchers has left many feeling deceived.

Financial Fallout Mounts

The financial repercussions are significant, with reports suggesting that the company’s demise has caused approximately 14 million euros in damages. Municipalities are now coordinating efforts to address the fallout from the widespread financial losses incurred by consumers and businesses alike.

Economic Uncertainty and Consumer Trust

This situation highlights the vulnerability of consumers in a volatile economic climate. The collapse raises concerns about consumer protection and the reliability of gift voucher schemes. In 2023, there were over 13,000 company bankruptcies in the EU, demonstrating the challenges businesses face. Eurostat