88 Seoul Bandung suspends operations after customers report food poisoning

Sejumlah konsumen diduga mengalami keluhan kesehatan setelah menyantap makanan di restoran 88 Seoul di Paskal 23 Bandung, dengan angka yang diklaim mencapai ratusan orang, detikHealth melaporkan.

Symptoms Reported by Consumers on Social Media

The outbreak surfaced when multiple patrons took to social media platforms, specifically Threads, to describe acute health complaints after dining at the Korean restaurant between October 2 and October 4, 2026. Affected customers documented severe symptoms including high fevers, chills, persistent nausea, vomiting, and extreme diarrhea. One customer, posting under the account @nittachandra, stated that symptoms began in the early hours following an October 3 meal, resulting in roughly fifteen bouts of diarrhea alongside chills and a high fever that required medical confirmation of food poisoning. Another customer, @nikearh, reported that a spouse and child suffered from repeated diarrhea and fevers after eating at the establishment on the same dates. A third diner, @adrian.hkg, detailed experiencing simultaneous fever, chills, nausea, and diarrhea alongside a companion who ate at the restaurant on October 3. While unverified claims circulating on Threads placed the total number of affected individuals as high as 284, corporate representatives and public health officials have not yet validated a precise aggregate figure.

Regulatory Investigation by Health Officials and BPOM

The Indonesian Ministry of Health confirmed that local health authorities are leading the investigation into the incident. Aji Muhawarman, Head of the Bureau of Communication and Public Service at the Ministry of Health, stated that local public health centers, municipal health offices, and the regional food and drug authority are conducting the inquiry. Concurrently, corporate communication representatives for 88 Seoul, including Hana and Marketing General Manager Sarah Merci, acknowledged receiving numerous customer complaints and expressed empathy for those affected. Management emphasized that the primary focus is ensuring direct attention and care for every impacted consumer rather than speculating on unverified tallies. Diners experiencing symptoms have been directed to contact the corporate customer care service to facilitate direct follow-up and assistance.

Temporary Suspension of Restaurant Operations in Bandung

Responding directly to the mounting public health concerns, management at 88 Seoul in Paskal 23 Bandung announced a complete suspension of business operations for October 7 and October 8, 2026. According to official statements from the establishment, the closure is designed to facilitate comprehensive deep cleaning, thorough sanitation, and an internal evaluation of all kitchen preparation standards and operating procedures. The company issued a formal apology to customers affected by the incident, reaffirming that safety, food quality, and guest comfort remain operational priorities. Despite the temporary shutdown order implemented by the management team, earlier media observations by IDN Times noted that the eatery remained accessible to mall visitors on the initial day complaints emerged before the formal closure took effect. Regulatory bodies continue to collect epidemiological data from patients as health inspectors evaluate food handling protocols inside the facility.