Assort Health Raises $102 Million to Expand AI-Powered Patient Experiance Platform
Assort Health, a company focused on streamlining patient access and improving healthcare operations, has announced a $102 million funding round led by Lightspeed Venture Partners. This investment will fuel the company’s expansion and further progress of its AI-driven patient experience platform.
The platform utilizes specialty-specific AI agents to integrate seamlessly with existing Electronic Health Record (EHR) and Practice Management (PMS) systems. This integration aims to alleviate burdens on front office teams facing challenges like reduced reimbursements, rising costs, and healthcare worker shortages. Assort Health’s technology addresses the need for solutions that ensure timely and dependable patient experiences, particularly as facilities prioritize patient access.
According to Assort Health, its AI agents significantly reduce patient wait times, with customers reporting an 89% decrease in call wait times and fewer delays to care. The system handles inbound calls,manages patient outreach,and simplifies care navigation,moving healthcare facilities towards a more proactive,patient-centric model.
Dr. Titus Abraham of Annapolis Internal Medicine, a practice handling thousands of monthly calls, highlighted the importance of a positive first impression during scheduling and the platform’s ability to manage call volume and streamline operations, ensuring consistent quality of care.
“Patient engagement is the vital heartbeat of healthcare organizations both clinically and administratively,” stated Galym Imanbayev, MD of Lightspeed Venture Partners. “We are thrilled to back Assort Health as it leads the re-platforming of patient engagement into the AI-native era with superior experience for patients and unprecedented outcomes for the organizations that care for them.”
Assort Health currently serves hundreds of healthcare organizations, including Orthoindy and Chesapeake Healthcare, reporting Patient Satisfaction (PSAT) scores above 94% and 98% resolution rates. The company was recently recognized on the 2025 Forbes Cloud 100 list, alongside industry leaders like OpenAI and Anthropic.
eight-time Olympic champion and Assort Health investor, Apolo Ohno, praised the company’s dedication to patient focus and continuous improvement.
More facts about Assort Health can be found at www.assorthealth.com.
