Winter and the heating season are coming

This week in Conversation with the Community we spoke with Fernando Aquino, Chief Communications Advisor, from the Mayor’s Department of Housing Conservation and Development.

1. What do homeowners need to know when the next winter season arrives? What are your responsibilities?

2. What should tenants understand about their rights to heating space?

3. Fernando, how stable are the complaints due to heating problems in the buildings?

4. So what kind of measures is the Department of Conservation and Development of Housing taking as a preparation to avoid heat breaks?

5. And for tenants who have problems with heat or hot water, where can they call or file a complaint?

6. Finally, what is the biggest recommendation the organization gives to ensure that families are safe and homes stay warm?

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