The interaction between the apps and the protection of the Gdpr Facebook bought WhatsApp in February 2014. In recent months, the interaction between the two apps has come under the magnifying glass of regulators around the world. Hence the need, on the part of WhatsApp, of the notice of the change of terms, which aims to protect Facebook which will thus be able to continue to use the data arriving from the instant messaging app, and to share them also with Messenger and Instagram. this, however, does not concern Italy and other European countries, where more stringent privacy protection rules are in force. The GDPR, which entered into force on our continent in May 2018, prevents WhatsApp from sharing the data of European users with Facebook.
The clarification on Twitter “Today, Facebook does not use your WhatsApp account information to improve your experiences with Facebook products – reiterated Niamh Sweeny, Director of Policy for WhatsApp, EMEA, on Twitter -. Should we decide to share such data with companies in the future of Facebook for this purpose, we will only do so once we have reached an agreement with the Irish Data Protection Commission. “
WhatsApp Web The main updates to the terms of service clarify the methods of data processing and, with reference to companies that use WhatsApp Business, the messaging used by company accounts, how they can use the services available on Facebook to manage chats. In this case (as known for months) companies can archive the conversations they had with users / customers. And use them for commercial purposes.