The Superintendency of Financial Entities will investigate ex officio to determine if the banks correctly applied the financing plan for the credit card balances that could be refinanced in the three-month grace plan and nine fixed installments, without penalty interest, or surcharges.
Osvaldo Romero, lawyer, spoke with Elonce TV and commented what to do in these cases. He also spoke of the benefits of the cards.
He also spoke of those users whose debt was automatically refinanced and found out a short time ago. More information, in the following video:
