What to do if it stops working on your phone? – Televisa Newscasts

On May 31, WhatsApp will stop working on several cell phones, we tell you what you can do if you have any of these models.

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WhatsApp is constantly updated and improved to maintain optimal service, so over the years it stops being compatible with older phones.

This will happen on May 31, when WhatsApp will stop working on devices with less updated iOS and Android operating systems. These are the models that will become obsolete for the use of this application:


  • Archos 53 Platinum.
  • HTC Desire 500.
  • Samsung Galaxy Trend Lite.
  • Samsung Galaxy Trend II.
  • Samsung Galaxy S3 mini.
  • Caterpillar Cat B15.
  • Sony Xperia M.
  • Wiko Cink Five.
  • Wiko Darknight.
  • Samsung Galaxy Xcover 2
  • Huawei Ascend G740
  • ZTE Grand S Flex
  • Lenovo A820.
  • Huawei Ascend Mate.
  • ZTE V956 – UMi X2.
  • Huawei Ascend D2.
  • Samsung Galaxy Core.
  • Faea F1
  • THL W8
  • ZTE Grand X Quad v987
  • ZTE Grand Memo
  • Samsung Galaxy Ace 2
  • LG Lucid 2
  • LG Optimus F7
  • LG Optimus L3 II Dual
  • LG Optimus F5
  • LG Optimus L5 II
  • LG Optimus L5 II Dual
  • LG Optimus L3 II
  • LG Optimus L7 II Dual
  • LG Optimus L7 II
  • LG Optimus F6
  • LG Enact
  • LG Optimus L4 II Dual
  • LG Optimus F3
  • LG Optimus L4 II
  • LG Optimus L2 II
  • LG Optimus F3Q


  • Apple iPhone SE
  • Apple iPhone 6S
  • Apple iPhone 6S Plus

What to do if I have one of these models?

If you have one of these phones, it is highly likely that you will no longer be able to use WhatsApp. However, you have these alternatives to continue communicating:

  1. Do not update the version of WhatsApp that you have at the moment, so that you can continue accessing the application; however, keep in mind that you won’t have access to new features or the same level of security.
  2. Migrate the information to a different messaging application, such as Telegram.
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On its WhatsApp page, it was reported that on mobile devices with a version equal to or greater than iOS 10 and Android 4.1, the application will not be affected and can continue to be used without any problem.

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