here’s a breakdown of the information from the provided text and image data, focusing on the key details:
Main topic: wendy’s has switched from leaf lettuce to shredded iceberg lettuce, and employees have a specific script to use when customers request leaf lettuce.
Key Points:
Lettuce Change: Wendy’s is no longer offering leaf lettuce. They are now using shredded iceberg lettuce.
Employee Script: Employees are instructed to firmly deny requests for leaf lettuce and to promote the shredded iceberg lettuce as a fresh and suitable option. The script is: “I’m sorry, but we no longer have leaf lettuce available.We are using Shredded Iceberg Lettuce now that is also fresh and goes really well with our hamburgers and chicken sandwiches!”
Customer Reaction: The second image suggests that some customers are unhappy with this change.
Image Details:
Image 1: Shows a Wendy’s Dave’s Single burger.* Image 2: Depicts a cartoonish image of unhappy people,likely representing customers who prefer leaf lettuce.
Source: The content is from eatthis.com.
