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Visits to nursing homes in Madrid will be individual and by appointment

The Madrid’s community retrieve I saw themsitas at residences with its entry into phase 2 next Monday, although these must be of a single visitor, by appointment and after passing temperature controls and questionnaires to prevent family members from bringing the virus to these centers.

This is indicated in the Coordination Protocol of the Ministry of Health against coronavirus infection for socio-health centers, to which Efe has had access, and which, according to the text itself, is a “guideline” forecast that depends on the evolution “both general and particular of each center”, subject to possible changes.



This protocol states that visits must be “one family member per resident and preferably always the same”, although two people can come if the visitor requires help. To receive visits, the resident must have been asymptomatic the previous 14 days.


One family member per resident and preferably always the same

In addition, visits will be for a maximum of 30 minutes and must be arranged by appointment. Visitor and resident will have to wear a surgical mask, keep their distance and have no contact. Families will not be able to deliver objects to residents and if necessary, they will do so through the center that will proceed to disinfect them.

Visitors will have to pass a “binding suitability questionnaire”, where they assume the “commitment not to present risk symptoms for Covid-19 or to be immersed in a contact study or, if applicable, even with isolation restrictions.”

At each center, which must keep a record of visits, temperature controls will be placed at the entrance, which must exceed visits and workers before each shift, a space in which the EPIS will also be placed.

Before allowing visits, each center must assess its situation and specifically, that there have been no cases of covid in the last 14 days, that there is no shortage of personnel (marked by the absence of at least 25% of the workforce) , which has adequate supplies of EPIS and disinfection material, as well as the existence of free beds in its reference hospital.



The residences must send a responsible statement to the General Directorate for Care for the Elderly and the Unit and this will be validated by the General Directorate for Socio-Sanitary Coordination.


Physiotherapy, joint activities and dining rooms are resumed

In addition, in phase 2 the residents recover the physiotherapy, the joint activities -preferably outdoors and in shifts- and the dining rooms, although keeping two meters of distance between them. Visits to the doctor are allowed but only for the essential, opting in the rest of the cases for telemedicine.

The residences must make a general disinfection plan every week and create three healthcare areas: isolation for covid cases, intermediate for suspects and cases awaiting confirmation, and clean areas of the virus.

In addition, the centers must stock up on EPIS, partitions, oxygen and medications, monitor and control the staff, and have a job board for health personnel in the event of a possible outbreak. The action against possible contagions among residents is also detailed.

Regarding new admissions, the centers must be free of new cases of covid the previous 7 days and the new resident must have negative coronavirus PCR and have been asymptomatic the 14 days prior to arrival.




More home inspections

Madrid also sets priorities when inspecting residences and will go first to centers with abuse or neglect, lack of notification to families or insufficient staff. The Community of Madrid advises the use of a surgical mask in these centers and not “the generalized use of FFP2 masks or those with greater filtration capacity is not recommended, except in situations that may produce aerosols”, despite the fact that they have been distributed among the citizenship.

This same week, a Madrid court has submitted to the Supreme Court the complaint filed by relatives of older adults in residences against the regional president, Isabel Díaz Ayuso, the Minister of Health, Enrique Ruiz Escudero and 10 directors of nursing homes for the management of the health crisis in residences by omitting “actions aimed at preventing the spread of the virus”.

The complaint was filed by the Mareas de Residencias group for poor care in nursing homes and was later extended to investigate the protocol signed by the former Director of Socio-Sanitary Coordination of the Community of Madrid in which indications were given not to refer geriatric residents to hospitals.



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