Villejuif: the small site incident deprives 3,000 customers of the Internet

It is little more than a small incident of construction site but the consequences are heavy: 3,000 users of the Orange fiber network are still deprived of connection in Villejuif this Friday, after the network was accidentally damaged the day before.

The flashy square mark indicates that a “third party” accidentally cut several fiber optic cables while carrying out drilling work in the town. This is what caused the general cut of Internet, television and fixed telephony this Thursday in Villejuif for thousands of households. Orange customers, of course, but not exclusively. Because the technical installations of this telecom giant benefit other operators. In this case Bouygues and Free.

Difficult operating conditions

“This incident requires the replacement of several hundred meters of cable and the connection of optical fibers one by one,” said Orange. A team of experts, dedicated to rebuilding these networks, has been hard at work day and night since Thursday evening to restore all impacted customers as quickly as possible. “

These are, we are told, individuals only. No health establishment appears to be affected.

In addition to the delicate handling of the fiber, insists the group, “difficult conditions” for exercise due to the compulsory wearing of a mask and respect for distance, including during intervention. Not to mention the weather conditions with a mercury approaching 40 degrees.

The lines are gradually put back into service this Friday, for a full recovery announced by this Saturday evening.

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