Video counseling is an alternative to visiting the studio, especially for younger people

Among young people aged between 16 and 29, at 25 per cent, it is significantly more than in the other age groups: 20 per cent of 30-49 year-olds, 17 per cent of 50-64 year-olds, but only 7 per cent of those over 65 have already communicated with doctors or therapists via video. These are the results of a representative survey of 1,144 people in Germany aged 16 and over, of whom 1,004 use the Internet. According to this, 43 percent have not yet used a video consultation, but can imagine doing so in the future. However, 36 percent rule out using for themselves.

Why is video counseling used? Most seek medical help via video for general or chronic conditions (43%). 33 percent have general practice questions they prefer to ask via video. Nearly as many (32 percent) discussed findings or findings via video consultation. Only 5% have turned to online doctors or therapists with acute ailments. 4 percent used the video consultation for an explanation before an operation or an operation. “In many cases of day-to-day care, a video consultation works just as well as a visit to the on-site practice. Video consultation is an opportunity, especially for immobilized people or the chronically ill, because they can get medical help and advice without much effort “says Bitkom CEO Dr. Bernhard Rohleder.