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Vacation in Egypt: Nightmare in the hotel – “Grandma coughed up blood”

Vacation in Egypt: Overnight stay in a replacement hotel becomes a nightmare for Germans – “Grandma coughed up blood”

Vacation in Egypt: First the flight was postponed and then the hotel was an absolute disaster. (icon picture)

Foto: IMAGO / Russian Look

Actually was her Holiday in Egypt already finished. However, the return flight was delayed. Therefore, a family from Germany had to stay in a replacement hotel for a few days – booked by the tour operator.

stranded in Egypt – the family could have wished for a nicer ending to theirs Vacation able to imagine. But worse was to come.

Vacation in Egypt ends in disaster – replacement hotel turns out to be a mess

Actually, the family would have gone back to Frankfurt with the Smartlynx airline. But because the departure was postponed by two days, she had to stay in a hotel in Hurghada as an alternative. But after a short time, all of them suddenly had health problems.

“Our vacation was actually over and we were fine. It wasn’t until we got to the new hotel that we suddenly felt bad after about 10 to 12 hours,” reported vacationer Claudia N. “I developed a dry cough. Many got rashes. The whole family is still coughing,” complains the 52-year-old.


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The 5-star hotel was “dirty and dusty”. “After everything we experienced, the dirt in the hotel added to that. Stranded and ill in Egypt and now back in Germany we still are.” And vacationer Elena H. also experienced something similar on her package tour with mother and grandmother. “My grandmother has a house dust allergy and is therefore particularly susceptible,” she explained. “She even coughed up blood, so she preferred to be on the balcony in the heat.”

Holiday in Egypt: THAT is what you are entitled to in an emergency

Getting sick on vacation – nobody wants that. But what to do if it does happen? Lawyer Nicole Mutschke explains to what extent you can claim discounts or even compensation for pain and suffering if you become ill after or during your package holiday.



“A delayed return trip due to flight problems basically represents a travel deficiency in a package tour,” explains the lawyer. “Therefore, the tour operator is then obliged to arrange for the return transport of the traveler at his own expense and to organize the necessary measures such as appropriate accommodation and meals until the return journey.”

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In addition, vacationers could also consider claims for “reduction of the travel price and damages” as long as they are due to a lack of travel. “In addition, compensation claims against the airline are also possible in the event of flight cancellations – depending on the flight route between 250 euros and 600 euros.”

Holidays in Egypt: you should definitely pay attention to THIS

“It becomes more difficult in practice with health problems, since the vacationer would have to prove that the conditions in the hotel were the cause of this,” the lawyer points out. So you should, like RTL advises you to document the conditions in your alternative accommodation as precisely as possible with photos and films. In the case of health problems, a medical certificate could be helpful. In addition, you should report travel defects to the tour operator immediately and not only come out with them afterwards. (mbo)



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