Doro Faces Criticism Over Phone Quality as new Subscriptions Launch
A technology aid for the elderly has sparked a debate over the quality of Doro phones,coinciding with the launch of new Doro subscriptions offered through DTE. Erik Mörner, a tech reviewer, adn the course leader publicly voiced strong dissatisfaction with Doro’s products, citing frequent issues encountered with elderly users. This criticism arrives as Doro attempts to attract customers with competitively priced subscriptions featuring telephone support and utilizing Telenor’s network.
The concerns center on Doro’s phone hardware itself, described as “miserable creations” and a brand that “should never have existed.” Mörner confirmed agreement with this assessment, referencing his own recent testing of Doro’s latest phone, which he found to be problematic. While DTE’s subscriptions offer relatively low monthly costs,the underlying quality of the phones remains a significant concern for those relying on them for essential communication.
Doro responded directly to the criticism, stating, “Thank you for sharing your views and experience of our products. Feedback is significant to us as it helps us understand how we can improve our products and services. We take your views seriously. At doro, we are constantly working to develop our products based on real user experiences such as your feedback.” The company encouraged direct contact to gain a more detailed understanding of the issues and improve future products for this key demographic.
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