There are four self-service baggage transfer lines at the airport :: Dienas Bizness
world today news
September 13, 2021
Riga Airport has invested 230,000 euros in four self-service baggage transfer lines, the airport informs.
The Latvian national airline airBaltic has started offering its passengers the opportunity to use the new airport service, but in the future other airlines operating at Riga Airport could also offer this service to their customers.
Representatives of Riga Airport anticipate that the new lines will make the baggage transfer process at the airport significantly more convenient and faster. The service time of one bag at the place of self-service luggage transfer takes about a minute, thus it is possible to service about 60 pieces of luggage on one line per hour.
“The introduction of modern automated solutions in passenger service is one of the priorities of Riga Airport. Such solutions not only improve the customer experience, but also make the airport processes more efficient in general,” said Laila Odiņa, Chairman of the Board of Riga Airport.
Self-service baggage drop-off points are located in the airport departure hall at check-in desks 8-11, and check-in baggage can be handed in by airBaltic passengers who have already checked in for a flight online or at the airport self-service check-in kiosk and received a boarding pass. Non-standard baggage, such as prams, sports equipment, excess baggage and the like, may not be checked in at self-service transfer points.
Martins Gauss, CEO of airBaltic, points out that airBaltic is an innovative airline that is always one of the first to use new technologies: provided by the new self-service baggage drop-off points “.
It has already been reported that 703,400 passengers were served at Riga Airport in seven months this year, which is 53.3% less than in the corresponding period last year. The airport also handled almost 15,800 flights, which is 28.6% less than in the first seven months last year, and 14,300 tons of cargo, which is an increase of 20%.
Riga International Airport is the largest air traffic hub in the Baltic States.