Telkom Indonesia Explains Causes of Slow Telkomsel and Indihome Networks

SANGALU – Citizens on Twitter social media many threw related complaints network Telkomsel and IndiHome which has been sluggish or has been having problems since Sunday night, September 19, 2021.

In fact, the complaint made the keyword ‘Telkomsel‘ and ‘Indihome’ trending on Indonesian Twitter until Monday morning, 20 September 2021.

Invective comes from warganet because of quality network Telkomsel and Indihome because their surfing activities on the internet are not yet stable.

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“Difficult signal Telkomsel and Indihome inhibits trading money,” said the account @RahmatRoma quoted by Sangalu.com from Bogor issue, Monday, September 20, 2021.

“How can this work, indihome home internet, telkomsel mobile internet,” continued the @IntanCand account.

Telkomsel Don’t play this is a weekday. Where’s Monday again? All my emails are stuck,” added the account @axLii14.

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After being traced by the Bogor issue, Telkom Indonesia via Instagram @indihome and @telkomsel gave information about the cause of the slow signal. IndiHome and Telkomsel.

The state-owned state-owned company said that there was a disturbance in the network, which is being repaired by the party Telkomsel maupin IndiHome.

“Due to the disturbance in the network We, we are currently making improvements to service IndiHome can operate normally again,” said the party IndiHome.

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“Currently, we and TelkomGroup are trying to find the cause of the disturbance, and prioritize the acceleration of recovery of internet service access in all affected areas. Meanwhile, telephone and SMS services can still be accessed normally,” said the party. Telkomsel via his Instagram stories post @telkomsel.

There are some areas that experience internet connection problems Telkomsel including East Java, Bali, Nusa Tenggara, Natuna Island, Kalimantan, Sulawesi, and Papua.*** (Mutiara Ananda Hidayat/ Bogor issue)

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