Attorney General Josh Stein announced that the telemercadeo was the top consumer complaint in North Carolina for 2020.
Stein also shared the Top 10 consumer complaints received by the North Carolina Department of Justice in 2020.
North Carolinians were inundated with robocalls in 2020, ”Stein said. “Scammers use them to try to trick and scare people out of their hard-earned money, so I ask people to report them on www.ncdoj.gov/norobo.
Telemarketing in North Carolina
Because many scams originate through robocalls, Attorney General Stein created the Robocall Report Working Group in 2020.
You can report robocalls online at www.ncdoj.gov/norobo or through NCDOJ’s automated reporting hotline (1-844-8-NO-ROBBERY).
My office will continue our fight to close automated calls and restore peace of mind to North Carolinians,
Stein said. And we will do everything in our power to hold accountable those who defraud and defraud working people.
In December, Attorney General Stein reached an agreement to $ 210 million with Dish Network for engaging in illegal nationwide telemarketing that violated do not call laws. North Carolina will receive $13,986,000, the largest fine ever obtained in state history for such violations.
Top 10 Consumer Complaints in North Carolina for 2020
In 2020, NCDOJ
- Received 31,019 consumer complaints,
- He filed 11 consumer protection lawsuits,
- Won 23 judgments and settlements with nearly $ 65 million in restitution and recoveries,
- And it recovered close to $ 1 million for consumers through our informal complaint mediation process.
The Top 10 Consumer Complaints in North Carolina for 2020 are as follows:
- Telemarketing
- Price speculation
- Utilities
- Credit
- Elder fraud
- Landlord-tenant
- Motor vehicles
- Home improvement
- Professional services
- Home appliances
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