Netflix decided to cancel the accounts of thousands of subscribers suddenly, because they do not benefit from their services, despite their regular payment of the subscription.
Netflix cancellation details for thousands of subscribers:
The company has published an explanatory statement and said it will cancel accounts that have not been used for a long time and that is by sending emails to anyone who has not seen anything within a year since he joined or that he has stopped watching for more than two years.
The company said about that decision that it may feel disturbed when you know that a person has been involved in something but he has not used it for a long time and we do not want people to pay for something they do not use.
It is reported that Netflix witnessed a large increase in the number of subscribers in the last quarter of the year due to the fact that many people remain at home after the spread of the new Corona virus, Covid 19.
The company has already started alerting customers who have not seen anything within a year since they became subscribers. The goal is to make sure they want to keep the membership and will do the same with anyone who has stopped watching for more than two years.
The company will also keep the data of the users whose accounts have been canceled for a period of 10 months in the event that the customer wants to activate the account and still maintains personal files, presentation preferences and account details.
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