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Samsung Electronics (005930) drum washer problems continues all through washing thanks to a tempered glass defect. Owing to a quantity of recent washing machine injury incidents, Samsung Electronics has executed numerous free of charge merchandise repairs and replacements considering that 18, and additional situations of hurt are rising, leading to controversy.
On the 20th, a put up posted by a pair on the Bobae Desire online local community grew to become a incredibly hot topic. Hooked up to the article ended up many pictures of the tempered glass on the shattered washing equipment lid and shards of glass scattered around the laundry room.
The author of the post, a 4-thirty day period-outdated newlywed pair, said with a photograph of the harmed washing device: “I bought married in early May possibly and moved easily with Samsung Electronics’ newest dwelling appliance model, but I am exhausted. “” If the washing equipment is damaged, the laundry If there experienced been persons there, how poorly would they have been hurt … “
Many remarks are becoming designed on the write-up, these kinds of as stressing about the author’s protection by declaring “Are there any accidents?” or praise LG Electronics, competitor of Samsung Electronics appliances, stating, “So, the appliances are LG.”
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Samsung Electronics and Samsung Electronics Service, a service heart, at this time give a totally free glass doorway substitute company for the washing machine in issue.
Samsung Electronics stated: “There have been instances exactly where the tempered glass doorway of some products of drum washing machines has arrive off due to lousy adhesion. It will be supplied.”
The object of the free of charge mend is solutions manufactured in Korea from September very last year to May this 12 months. The very first 7 digits of the 10 digits of the product or service code are models starting with “WF24A95” (excluding WF24A9500KV), “WF24B96” and “WF25B96”. The selection can be located on the electrical power performance score label on the entrance of the washing machine.
Samsung Electronics ideas to exchange not only the tempered glass, which is in hazard of breaking, but also the complete washing machine door wherever the glass and glass frame be a part of.
Samsung Electronics stated, “We sincerely apologize for producing inconvenience and concern to our customers. We will do our best to limit buyer inconvenience and damage.”
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