Patients with psychological problems want more say in the provision of care

Patients with psychological problems feel that they are not involved enough in making their diagnosis. Also often no clear agreements are made about the treatment. This is evident from a survey by the client organization MIND among more than 750 people, for which Reporter Radio reports.


More than 66 percent of the participants responded negatively to the statement that the care provider had made clear agreements about making the diagnosis and choosing the treatment. Care providers make it insufficiently clear which decisions are necessary. Patients and their family members indicate that they want to be more involved in that decision-making.

According to Roelf Scholma of MIND, more participation can have a positive effect on treatment. “Own direction and therefore participation in the treatment ensures that the client fully supports the choice and feels responsible for making it a success. This makes the client stronger and more confident. ”

Different care providers

In addition, 80 percent indicated that they have switched care providers. The participants react predominantly negatively about the connection of practitioners. For example, 70 percent indicate that they had to redo their story. About 59 percent indicate that there was no good transfer between the various emergency services, which makes that contact is difficult.

According to Scholma of MIND, things sometimes go wrong during the transfer. For example, it turns out that not all essential data of the client are in the file, so another practitioner has to start over. “The success of a treatment largely depends on the bond and trust between client and practitioner. This bond does not arise by itself and has to be rebuilt with every change. ”

Absence of interim evaluation

According to a majority of the participants, there is also often a lack of interim evaluation. This evaluation is necessary to see whether the diagnosis is still correct or whether another treatment should be chosen.

Source: KRO / NCRV

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