Blizzard has announced that it will remove Overwatch 2’s phone verification requirement to play the free game for all previously existing players. The prerequisite of having your SMS Protect enabled to play caused additional problems for players when they tried to play following one of the best multiplayer games on PC. Blizzard has also addressed other startup issues, including server timeouts and errors, stating they want to “provide transparency” in the future.
In a post on its forums, Blizzard explains that it “made the decision to remove the phone number requirements for the majority of existing Overwatch players.” This will apply to all players with a connected Battlenet account, which includes all players who played the first Overwatch since June 9, 2021. However, accounts that weren’t previously connected to Battlenet and new accounts will still need to meet security requirements SMS. which Blizzard says “helps protect our community from cheating”.
The removal of SMS Protect for existing accounts is expected to take effect on 7 October.and Blizzard says it will update players once the new system is implemented. He adds that the team “will continue to listen to ongoing feedback and make further changes in this area as needed.” Additionally, Blizzard notes that players “caught in disruptive behavior” can be banned regardless of whether they have a new or existing account.
Additionally, Blizzard says it continues to gradually add nodes to the player database to improve stability issues. However, he explains that this should be done slowly to minimize server outages, and as such, he is also speeding up queues to minimize the impact on the database as it scales. Blizzard says it recognizes that “this is bad in the short term, but once done, it will greatly improve the player experience on multiple fronts.”
Addressing issues related to account merging and missing items and player data, Blizzard notes that it “has not lost any items or progress” and that any missing items are due to the account merging process not being completed by the players. players or the transfer of player data from the original game which takes longer than expected. It assures players that “no player data has been deleted or lost”, but the client-side fix may not be implemented until next week, so server-side fixes are being worked on in the meantime.
Blizzard adds that any player who discovers that heroes or items are incorrectly locked to them is the result of a misapplication of the new “first time user experience” and that while the problem is usually fixed by restarting access to the game, players who are still experiencing the problem should open a support ticket. For more details, you can check out Blizzard’s full update.
If you’re not sure how to merge accounts in Overwatch 2, our guide has you covered. Our Overwatch 2 tier list should keep you up to date on the best characters in each role, or you can check out our specific guides for DPS heroes, tank heroes, and support heroes. We also have everything you need to know about Overwatch 2 crossplay and the Overwatch 2 Battle Pass, including pricing, reward tiers, and more.