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Older adults denounce lack of medicine in the IMSS

At least two older adults point out inefficiency and poor service when they come to fill their prescription for drugs at the IMSS, they argue that it took up to a month for what could be done with “Sulfasalazine”, a pharmaceutical used to treat inflammation problems in the intestines . They added that they had to reschedule an appointment with the doctor and give them another prescription, because in the waiting period it expired and when the pharmacy was filled they were no longer valid.

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The lack of drugs in the Mexican Institute of Social Security is not something new, much less a problem that affects only this institution, this problem is also recurrently present in the Health Jurisdiction and ISSSTE.

Returning to the issue in question, two older adults made their complaint public when they made their complaint through this publishing house, as to be able to get a medicine and treat symptoms that endanger their life, it had to spend a period of approximately a month.

In reference to the above, José Hinojos had a consultation with his family doctor after scheduling her, the day arrived and in the office, after carrying out an evaluation, the doctor determined that he needed “Sulfasalazine”, derived from a problem in the intestines.

When he went to the hospital pharmacy to exchange his medicine, he assured that the person who attended him told him that they did not have it in stock, so that he should return next week.

Meanwhile, José returned after seven days. “Not all of us have to buy medicine, there are those who hardly do it,” he said while narrating. Again they told him that they did not have them, a batch of pharmacists had arrived but not the one they prescribed for him.

After another week, and for the third time he went, despite the prescription had expired “it has already arrived sir, but the prescription expired, you must go to get another one”. Again he scheduled an appointment for which they gave him a date the following week, that was a Monday, he clarified.

It took a month to get the medicine, a similar issue that Concepción Molina went through, a user who at 72 years of age finds it difficult to walk, and therefore has to return due to the shortage of supplies.

She said that, related to the first case, it took her two weeks to get the medicine and treat a urinary tract infection.

When he went to the hospital pharmacy, they explained to him that it is a drug in high demand, which is why it would take up to 15 days to get them refilled.

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