Missing XL Axiata signal on the Jakarta MRT underground route, this is the reason

KOMPAS.com – Mobile operator subscribers XL Axiata complaining is gone signal when going through the underground route when using this mode of transportation MRT Jakarta.

Some of them delivered the complaint on Twitter to the MRT Jakarta and XL Axiata accounts with the handle @mrtjakarta and @myXLCare.

One of the user’s tweets is then answered by the account @mrtjakarta who said that the loss of XL signal on the MRT underground line was due to the cellular operator no longer cooperating with the Jakarta MRT.

This was confirmed by Plt. Corporate Secretary Division Head PT MRT Ahmad Pratomo. According to Ahmad, XL withdrew from the cooperation.

“(Cooperation) does not end in terms of time, however, XL in principle has withdrawn from the cooperation,” said Ahmad via text message when contacted. KompasTekno, Wednesday (10/3/2021).

Also read: XL Axiata Signal Complained Missing on the Underground MRT Jakarta

Good evening sis. Sorry for the inconvenience, at this time the telecommunication service provider that you mean cannot be used in the MRT Jakarta area, because it is no longer working .. https://t.co/n75QIffrAy

– MRT Jakarta (@mrtjakarta) March 8, 2021

Ahmad added that those involved in this cooperation were XL Axiata and infrastructure providers network on the MRT line, namely PT Tower Bersama Infrastructure Tbk (TBIG).

“It should be remembered that this agreement is between XL and our telecommunications business partner, TBIG,” he added.

As an alternative, XL users are encouraged to use the WIFi network that is already available in the MRT Jakarta area, or to use other cellular operator services.

KompasTekno has requested confirmation from XL Axiata regarding this news. However, until this news was broadcast, there was no explanation from the cellular operator with the blue nuances.

Previously in 2019, XL had asked the MRT Jakarta telecommunication network provider to lower the rental price for passive equipment, because it was considered too high.

Also read: How to Check XL Numbers on Cellphones

To note, the network infrastructure provider on the MRT line is PT Tower Bersama Infrastructure Tbk (TBIG). Launching from Kontan, TBIG sells passive equipment with a capacity of 600 Mbps of IDR 3.5 billion to IDR 4 billion per operator per year. This is valid for the first two years at the MRT’s six underground stations.

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